Monitoring
Know About Problems Before Your Users Do
Website outages cost businesses significant revenue every minute. Most businesses discover downtime when customers complain — by then, they have already lost revenue and trust. Our 24/7 monitoring detects issues in seconds, triggers automated alerts, and initiates response procedures before users are affected.
Downtime Discovered by Customers Is Downtime That Costs You
The worst way to learn your server is down is from a customer email. By the time someone reports an issue, it's been affecting users for minutes or hours. Each minute of downtime costs revenue, erodes trust, and pushes users to competitors.
Uptime monitoring tools that ping your server every 5 minutes are a start, but they only detect total outages. They miss the problems that cause the most damage: slow database queries degrading response times, memory leaks causing gradual performance decline, disk space filling until the application crashes, SSL certificates expiring overnight, and error rates climbing due to a failed dependency.
Effective monitoring tracks all of these metrics continuously. When any metric crosses a threshold, alerts fire immediately — not in 5 minutes, not at the next scheduled check, but within seconds.
Monitoring That Covers Everything Your Applications Need
Our monitoring covers four layers: infrastructure (server resources), application (health and performance), security (threats and vulnerabilities), and business (uptime SLA tracking and reporting).
At the infrastructure layer, we track CPU usage, RAM consumption, disk I/O and space, network throughput, and process counts. At the application layer: HTTP response times, error rates, process status (PM2, PHP-FPM), and queue lengths. At the security layer: failed SSH attempts, firewall blocks, and vulnerability scan results. At the business layer: uptime percentages, response time trends, and SLA compliance.
Alerts route through multiple channels — email, Slack, Telegram, and PagerDuty depending on severity. Critical alerts (server down, security breach) fire immediately with escalation. Warning alerts (high CPU, disk 80% full) are logged and addressed during business hours. Every alert has a documented response procedure.
What We Monitor
Server Resources
CPU, RAM, disk usage, disk I/O, network bandwidth. Alerts when any metric exceeds defined thresholds. Historical trends for capacity planning.
Application Health
HTTP response codes, response times, process status, error rates. Health check endpoints tested every 60 seconds.
Database Performance
Active connections, query execution times, replication lag, table sizes, and cache hit ratios. Slow queries logged and analyzed.
SSL Certificate Expiry
Certificate expiry dates tracked for all domains. Alerts at 30, 14, and 7 days before expiration. Automated renewal verification.
Security Events
Failed authentication attempts, firewall blocks, port scan detection, and vulnerability alerts. Integrated with fail2ban and CrowdSec.
Uptime & SLA Reporting
Monthly reports with uptime percentages, incident summaries, response time trends, and SLA compliance. Exportable for your stakeholders.
Monitoring Technologies
U
UptimeRobot / Better Uptime
External uptime monitoring with 60-second checks from multiple global locations
N
Netdata
Real-time server metrics visualization with zero-configuration setup
P
Prometheus + Grafana
Time-series metrics collection and dashboard visualization for complex environments
S
Sentry
Application error tracking with stack traces, breadcrumbs, and release tracking
L
Loki + Promtail
Log aggregation and search across multiple servers
C
Custom health endpoints
Application-specific health checks testing database, cache, and external service connectivity
Need Reliable Infrastructure?
No commitments. Tell us what you need and we'll tell you how we'd solve it.
Monitoring by Environment Complexity
Single-Server Applications
Challenge: Need basic but comprehensive monitoring without operational overhead.
Solution: UptimeRobot for external checks, Netdata for server metrics, custom health endpoint, Sentry for application errors.
Result: Full visibility into server and application health, alerts in seconds, zero maintenance
Multi-Server Environments
Challenge: Multiple services across multiple servers need centralized monitoring and correlated alerts.
Solution: Prometheus + Grafana for metrics, Loki for centralized logging, custom dashboards per service, alert routing by severity.
Result: Single dashboard for all infrastructure, correlated alerts across services, capacity trending
SLA-Bound Applications
Challenge: Contractual uptime guarantees require documented monitoring and response procedures.
Solution: External monitoring from multiple regions, automated incident reports, SLA compliance dashboards, and defined escalation chains.
Result: Documented uptime metrics for SLA reporting, automated incident detection and response
Why idataweb for Monitoring
Modern Production Stack
Server infrastructure on Ubuntu/Debian with Nginx, PM2 for Node.js process management, and PostgreSQL for databases. Monitoring with Umami analytics and Sentry error tracking — all self-hosted, no SaaS dependencies for critical infrastructure.
AI-Native Team
AI-assisted infrastructure monitoring and incident response. Claude analyzes server logs, identifies patterns, and suggests optimizations. Automated alerting via Telegram with intelligent severity classification — not just threshold alerts.
Self-Hosted Infrastructure
Infrastructure you fully own and control. No cloud vendor lock-in to AWS, GCP, or Azure. Bare metal or VPS — your choice based on performance needs and budget. Full root access, your own backup strategy, and predictable monthly costs.
End-to-End Delivery
From architecture planning and server provisioning through security hardening, monitoring setup, to ongoing maintenance — one team handles everything. The engineer who designs your infrastructure also maintains it.
Transparent Fixed Pricing
Fixed-price infrastructure projects: server setup, migration, security audit, monitoring deployment. Ongoing maintenance on transparent monthly agreements with clear SLAs. No per-resource cloud billing surprises.
Frequently Asked Questions About Monitoring
What do you monitor?
We monitor five categories: server resources (CPU, RAM, disk, network), application health (response times, error rates, process status), database performance (connections, query times, replication), security events (failed logins, firewall blocks, vulnerability alerts), and SSL certificates (expiry, chain validity). Metrics are collected every 10-60 seconds depending on the type.
How quickly do you respond to alerts?
Critical alerts (server down, security breach, data loss) trigger immediate notification with a target response time under 1 hour on premium plans and under 4 hours on standard plans. Warning alerts (high CPU, disk filling) are addressed during business hours within 1 business day. All response times are measured from alert trigger to engineer actively working on the issue.
How much does monitoring cost?
Basic monitoring (uptime checks, server resource alerts, SSL expiry tracking) is included in all infrastructure management plans. Standalone monitoring starts at $100-$200/month per server. Advanced monitoring (Prometheus/Grafana, centralized logging, custom dashboards) ranges from $300-$800/month depending on environment complexity.
Can I see the monitoring dashboards?
See Everything. Fix Problems Before Users Notice.
Tell us about your infrastructure. We'll set up comprehensive monitoring with alerts, dashboards, and response procedures tailored to your environment.
Free monitoring audit · 60-second health checks · Monthly reporting included